When volunteers quit, they often withhold the very information you need most – what your organization could have done differently. They may not tell you, but they’ll tell us!
At 30SecondSurveys.com, we believe:
- Though intrinsically motivated very differently than paid staff, volunteers have many of the same needs
- Volunteer engagement surveys should be an ongoing performance dialog, not an annual event
- Obtaining >80% response to a single survey question – is far more valuable to leadership than a 30% response to a twenty-question survey
- Volunteer surveys shouldn’t “target” or potentially embarrass individual supervisors or leaders
- People frequently quit volunteering without identifying areas of dissatisfaction – particularly in caring organizations
- Survey respondents must know their responses are 100% confidential, and managed by an independent third party
What We do for Clients
Your new conversation begins with four weekly single-question “benchmark” surveys, identifying the key engagement areas. Here is an example of our Volunteer Engagement Benchmark Series (by week number). As you read each statement, consider a possible dialog you could have with volunteers – after a high-positive, or high-negative response.
- “Volunteers receive effective communication on matters that affect us“
- “This organization values feedback from volunteers“
- “I know what is expected of me as a volunteer for this organization“
- “I feel properly trained for the volunteer work I do“
Within a few days of each survey launch, you’ll receive our “Quick-View” report (for those of you who start a report from the last page), as well as our in-depth consolidated report (for data lovers like me).
After the benchmark series, volunteers for subscribing organizations receive surveys every two-to-four weeks, with the benchmark series repeating later on in the year to highlight any changes.
The positive or negative results of each survey (agreement/disagreement) can provide a topic of conversation in an ongoing performance dialog with your volunteers. If you require additional time before the next survey launches, it can be easily rescheduled.
Additional Volunteer Engagement Tools (Included with paid subscriptions)
Automated, Self-Select Volunteer Exit Interviews
- Highlights the key areas of volunteer engagement
- Provides valuable information to help an organization improve
- Can be submitted anonymously, or named (volunteer’s choice)
KUDOS2U Peer Encouragement Program
Encourage: to inspire with courage, spirit, or hope
Our easy-to-use encouragement templates produce beautiful emails recipients will cherish.